General Business Terms and Conditions of On-Line Ticket Sale in Aquacolors Poreč E-Shop

These General Business Terms and Conditions of On-Line Ticket Sale govern conditions under which the service provider – Asket d.o.o. (hereinafter only Aquacolors Poreč water park) shall provide the service on its Internet pages https://eshop.aquacolors.eu/. This service means the sale of admission tickets to Aquacolors Poreč water park.

Selling tickets to Aquacolors Poreč water park on-line is intended to make the purchase of tickets for personal, non-commercial use easier and faster. It allows the customers of Aquacolors Poreč water park to buy and print out a ticket with valid barcode. The customer shall be obliged to present the valid barcode at the cash desk in order to enter Aquacolors Poreč water park.

Purchase of Admission Tickets

The buyer may purchase online tickets on web pages https://www.eshop.aquacolors.eu/. The sending of the purchase order by the buyer and payment by the buyer shall be deemed to be the entering into a contract of sale between the buyer and the seller – Aquacolors Poreč water park. After the payment is made, the on-line ticket with valid barcode is sent to the buyer´s e-mail address together with the separate tax document to the ticket sent to this e-mail address, at the same time.

Obligations of the Buyer

The buyer shall be obliged to present on-line ticket with valid barcode at the cash desk of Aquacolors Poreč water park (it is possible to present a printed ticket or an electronic ticket, as well). Having presented the ticket at the cash desk of Aquacolors Poreč water park, the buyer will receive a chip wristband authorizing him or her to enter Aquacolors Poreč water park.

Prices of On-Line Admission Tickets and Payment Method

Prices for on-line tickets are clearly displayed and remain visible for the buyer during each step of the online ticket purchase. Payment for on-line tickets takes place via PayU payment gateway. Available payment methods are specified on the pages of the payment gateway provider www.payu.com.

Obstacles on the Provider´s Part

Should Aquacolors Poreč water park be forced to interrupt or terminate early its operation due to government or other decrees in connection with the Covid 19 epidemy, validity of unused ticket shall be extended by one year and the ticket may be used any time in the 2022 season. Such situation would not give rise to the entitlement to have the money for the tickets purchased refunded.

Privacy Protection

Aquacolors Poreč water park hereby undertakes to protect personal data of its customers by collecting only the basic and necessary information about the customers / water park visitors in order to comply with its obligations of the service provider. At the same time, Aquacolors Poreč water park undertakes to inform its customers about the manner of use of the data collected and to let the customers choose the manner of use of their data, i.e., whether they want to have their names removed from the lists used for marketing campaigns or not.

Any and all data provided about the customers are strictly confidential and shall only be available to those employees who need to know them to perform their work. All employees of Aquacolors Poreč water park and its business partners, as well, shall be liable for compliance with these principles of personal data protection.

Amendment to the General Business Terms and Conditions

In consideration to the fact that the scope of services to be provided in Aquacolors Poreč water park will keep extending in the future, Aquacolors Poreč water park reserves the right to amend or complete these General Business Terms and Conditions at any time.

Contact

If you believe that content of our web pages for services breaches intellectual rights of third parties (or you personally), please inform us as soon as possible at:

Asket d.o.o., Molindrio 18, 52440, Poreč

E-mail: info@aquacolors.eu

We would be happy to receive you feedback, criticism, suggestions and praise. Please, help us to enhance the services for our users. Write to us to info@aquacolors.eu

Should you have any further questions concerning purchase of admission tickets, please do not hesitate to contact us at:

Asket d.o.o., Molindrio 18, 52440, Poreč

E-mail: info@aquacolors.eu

Disclaimer

Content of web page https://www.eshop.aquacolors.eu/ is accessible to the public only for information purposes. Aquacolors Poreč water park uses reasonable effort to provide for current integrity and accuracy of information. Aquacolors Poreč water park reserves the right to change the content or functioning of this web page at any time and without prior notice. Aquacolors Poreč water park is not liable for inaccuracies, omissions or failure to publish any content on this web page. Such errors may be, not exclusively, caused by human error in the sense of formatting or scanning. Aquacolors Poreč water park shall not be liable, under any circumstances, for any damage, loss or expenses incurred due to information and content stated on these web pages. Aquacolors Poreč water park shall not be liable for content of other web pages linked to https://www.eshop.aquacolors.eu/ and shall not be liable for any loss of data or income due to this fact. Aquacolors Poreč water park does not accept any liability for temporary unavailability of the web pages caused by technical problems beyond control of Asket d.o.o.

Safety Statement

Aquacolors Poreč water park uses PayU payment gateway to authorize credit cards on-line. Aquacolors Poreč water park does not save credit card numbers and no other details are available to unauthorized parties. PayU payment gateway uses the state-of-the-art methods of data protection - Secure Socket Layer (SSL) protocol with 128-bit data encryption and MD5 algorithm. ISO 8583 protocol ensures that data exchange between the system of PayU payment gateway and card authorization centres takes place in the private network that is protected against unauthorized access by dual firewall. Confidentiality of your data is protected and secured with the use of SSL encrypting. Web pages for payments via the Internet are secured with the use of SSL protocol (Secure Socket Layer) with 128-bit data encryption. SSL encryption is the process of data encryption to prevent unauthorized access during the data transfer. This allows for safe data transfer and prevents unauthorized access to data during communication between the user and PayU payment gateway and vice versa.